PUCT Broker Disclosure
Broker Registration
Watt Owl, Inc. is a licensed retail electric broker registered with the Public Utility Commission of Texas (PUCT).
PUCT Broker Registration Number: BR260022
As a registered broker, we are authorized to help Texas consumers compare and select retail electricity plans from licensed Retail Electric Providers (REPs).
What is a Retail Electric Broker?
A retail electric broker is a company licensed by the PUCT to help consumers shop for electricity. Unlike a Retail Electric Provider (REP), we do not sell electricity directly. Instead, we:
- Help you compare plans from multiple licensed REPs
- Provide tools to estimate your actual costs based on your usage
- Connect you with REPs when you're ready to enroll
- Offer guidance on understanding plan terms and pricing
How We Are Compensated
Transparency is core to our mission. Here's exactly how Watt Owl makes money:
Referral Fees
When you enroll in an electricity plan through our platform, we may receive a referral fee from the Retail Electric Provider. This fee is typically:
- A one-time payment per enrollment, or
- A small ongoing commission based on your usage
Important: These fees are paid by the REP—they do not increase your electricity rate or add any cost to your bill.
Our Commitment to You
We display all plans that match your search criteria, regardless of whether they pay us a referral fee. Our plan rankings and recommendations are based on estimated cost to you, not on our compensation.
Material Relationships
Watt Owl does not have any ownership interest in, or exclusive arrangements with, any Retail Electric Provider. We maintain relationships with multiple REPs across Texas to provide you with a broad selection of plans.
If we ever have a material relationship that could affect our recommendations, we will disclose it clearly on the relevant plan listing.
Your Rights
As a Texas electricity consumer working with a broker, you have the right to:
- Unbiased Information - Brokers must provide accurate information about available plans
- Full Disclosure - Brokers must disclose their compensation arrangements upon request
- Choose Freely - You are never obligated to enroll in any plan through us
- File Complaints - If you have concerns about our conduct, you may file a complaint with the PUCT
Plan Information Accuracy
The plan information displayed on Watt Owl is sourced from:
- Electricity Facts Labels (EFLs) published by REPs
- The official Power to Choose website operated by the PUCT
- Direct data feeds from participating REPs
While we strive for accuracy, electricity rates and plan terms can change. Always verify plan details directly with the REP before enrolling.
Limitations of Our Service
Watt Owl is an informational service. We do not:
- Guarantee specific savings amounts
- Provide binding rate quotes
- Have authority to modify plan terms
- Resolve billing disputes with your REP
For billing issues or disputes with your electricity provider, contact the REP directly or file a complaint with the PUCT.
Contact Information
Watt Owl, Inc. Austin, Texas
- Email: hello@wattowl.com
- Website: wattowl.com
Regulatory Resources
Public Utility Commission of Texas
- Website: www.puc.texas.gov
- Consumer Hotline: 1-888-782-8477 (1-888-PUC-TIPS)
- Complaint Filing: PUCT Complaint Form
Power to Choose (Official PUCT Comparison Site)
- Website: www.powertochoose.org
This disclosure is provided in compliance with PUCT Substantive Rules, Chapter 25, Subchapter R.
